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Zendrop Reviews

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Overall Rating

4.3
14 Reviews
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About Zendrop

Zendrop is an e-Commerce fulfillment solution for dropshippers that offers a range of features. It is known as the #1 high margin dropshipping app for accelerated growth. It provides automated dropshipping which puts your order fulfillment on auto-pilot. It also offers world-class support around the clock to keep a pulse on all of your business needs at all times.

One of the key features of Zendrop is its US Products. Users gain access to exclusive products from their catalog that ship from the US in 3-5 business days. It also offers brand development services to level up your customer experience and increase brand equity by adding custom Thank You Cards to every order.

Zendrop provides real-time analytics to keep a pulse on the health of your business in one easy-to-read dashboard. It also offers custom branding to customize your winning products to set yourself apart from the competition with private labeling and custom packaging on any product in their catalog.

For high-volume sellers, Zendrop can grow their brand with a custom-tailored experience and an entire team dedicated to your business. It also offers the ability to sell multiple products at once by selling product bundles on your online store and create recurring revenue by selling memberships and creating subscription boxes that will be sent out to your customers at your desired frequency.

Overall, Zendrop is a comprehensive platform that helps ecommerce businesses streamline their operations, focusing on customer service and sales rather than the back-end operations.

Zendrop Pros & Cons

Pros of Zendrop:

  • User-Friendly Interface: Zendrop features a user-friendly interface that makes it easy to navigate and manage dropshipping operations efficiently.
  • Automated Order Fulfillment: The platform offers automated order fulfillment, streamlining the process and reducing manual labor.
  • Wide Product Selection: Zendrop provides a vast selection of high-quality products, including 500,000+ US products.
  • Fast Shipping: Shipping times are fast, averaging 10-12 days, which enhances customer satisfaction.
  • Reliable Suppliers: The platform ensures reliable suppliers through a rigorous vetting process, reducing the risk of poor supplier quality.
  • Custom Branding Options: Custom branding options, including private labeling and personalized thank-you cards, help brands stand out.
  • Excellent Customer Service: Zendrop offers 24/7 customer support, which is highly responsive and helpful in addressing issues.
  • Scalable Pricing Models: The pricing structure is designed to grow with the business, keeping initial costs low and providing infrastructure for growth without steep jumps in expense.

Cons of Zendrop:

  • Subscription Fees: While Zendrop offers a free plan, many of its features are behind a paywall, requiring a subscription fee for full functionality.
  • Limited Customization: Some users find the customization options for branding limited, which might not meet highly specific requirements.
  • Product Availability Issues: Certain products might go out of stock, which can be frustrating for heavily promoted items.
  • Occasional Delays in Customer Support: There have been instances of delays in customer support response, although the support team is generally responsive.

Overall: Zendrop is a solid choice for both beginner and veteran dropshippers due to its streamlined operations, reliable suppliers, and excellent customer service. However, it may have limitations in product variety and customization options, and occasional delays in customer support.

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Zendrop Customer Reviews (14)

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Michael Himmel
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Nov 5, 2023
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Nov 5, 2023
Maria Holm
Maria Holm
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Nov 4, 2023
Roza Sáry
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Ralf Mahler
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Nov 1, 2023
Orestilla Fiorentini
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Oct 31, 2023

Zendrop Customer’s Q&A

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Zendrop Features and Benefits

Zendrop is a powerful dropshipping platform designed to simplify the process of managing an e-commerce business. It connects sellers directly with reliable manufacturers, automates order fulfillment, and ensures fast shipping times. Here are some key features and benefits:

  • Zendrop Express Shipping: Offers industry-leading shipping times for all users. While platforms like AliExpress can have an average shipping speed of up to 30 days, Zendrop offers an average 9-12 day shipping on most products.
  • Automated Dropshipping: Puts your order fulfillment on auto-pilot, saving you time and effort.
  • World-Class Support: Provides around-the-clock support to keep a pulse on all of your business needs at all times.
  • US Products: Gives access to exclusive products from the catalog that ship from the US in 3-5 business days.
  • Brand Development: Allows you to level up your customer experience and increase brand equity by adding custom Thank You Cards to every order.
  • Real-Time Analytics: Helps you keep a pulse on the health of your business in one easy-to-read dashboard.
  • Custom Branding: Lets you customize your winning products to set yourself apart from the competition with private labeling and custom packaging on any product in the catalog.
  • Subscription Boxes: Enables you to take advantage of the recurring revenue model by creating Subscription Boxes with a few easy clicks.
  • High-Volume Sellers: Provides high-volume sellers with a custom-tailored experience and an entire team dedicated to your business.

These features make Zendrop a great choice for both new and experienced dropshippers. It's a platform that focuses on providing the best possible service to its users, making it a top choice for anyone looking to start or grow their dropshipping business.

Zendrop Pricing

Zendrop offers several pricing plans, including a Free Plan and three paid plans: Pro, Plus, and Usage-Based Billing.

  • Free Plan: Access to 1M+ products, world-class support, product sourcing, quick order processing, and industry-leading shipping times. Best for individuals and small businesses looking to explore the platform with no upfront costs.

  • Pro Plan: $49/month or $399/year. Includes everything in the Free Plan, plus unlimited orders per month, automated fulfillment, custom branding, and US products.

  • Plus Plan: $79/month or $549/year. Includes everything in the Pro Plan, plus live weekly coaching calls, Zendrop Academy, product bundles, subscription boxes, chargeback management, private product listing, and trending product finder.

  • Usage-Based Billing Plan: Pricing varies based on the number of products linked to Zendrop. The costs are $19/month for 1-20 linked products, $49/month for 21-100 linked products, and $79/month for 101+ linked products.

For more detailed information, you can visit the Zendrop pricing page.

About Zendrop.com Payment Method?

Zendrop.com offers multiple payment methods. Users have the option to top-up their order credit using PayPal, PIX, Boleto balance, or credit card. These credits are a virtual currency used to pay for unfulfilled orders within the Zendrop account. However, it's important to note that order credits cannot be used towards subscription charges. A valid credit or debit card is required for subscription payments. Additionally, Zendrop does not support Cash on Delivery (COD) in any capacity.

Zendrop FAQs

FAQ

Zendrop Alternatives

Here are the top 10 alternatives to Zendrop:

  1. ShopMaster: A favorite dropshipping tool of thousands of drop shippers worldwide. It supports the import of many products from all the major suppliers like WooCommerce, Wish, eBay, and Shopify within a few minutes.

  2. Flxpoint: A top-notch and widely used dropship automated solution that consolidates all aspects of eCommerce operations.

  3. Volusion eCommerce: A real asset for online businesses. It has highly responsive themes and is considered an excellent Zendrop alternative.

  4. Spocket: A dropshipping marketplace for US and EU Products. It helps to stay away from Aliexpress dropshipping, which is a terrible way to build a store due to slow shipping and unreliable suppliers.

  5. Easyship: Excellent software for logistics, shipping, and freight.

  6. Yakkyofy: Most of the features work well, making business easier with this AI platform. Dropshipping, wholesale, and other tasks are handled easily and professionally.

  7. Cin7 Omni: An alternative mentioned on Capterra.

  8. SPS Commerce TrueCommerce EDI Solutions: Another alternative mentioned on Capterra.

  9. SellerChamp: An alternative mentioned on Capterra.

  10. Acctivate Inventory Management: An alternative mentioned on Capterra.

These alternatives provide similar benefits at competitive prices. They offer various features like Automated Fulfillment, Real-Time Analytics, Brand Development, Subscription Boxes, and more.

FAQ

How To Open A Zendrop Account?

To open an account on Zendrop, follow these steps:

  1. Visit the Zendrop website at www.zendrop.com.
  2. Click the CREATE YOUR FREE ACCOUNT button.
  3. Fill out all of the fields on the page, including a valid phone number for order updates.

After these steps, the Zendrop account is created. There are a few different options for connecting a store, which will eventually need to be done:

  • If a store already exists, the store URL can be plugged in right away.
  • The catalog can be browsed right away and the store can be connected later.
  • The $1 a month for 3 months Shopify offer can be made use of.

Remember, there are two different ways to create a Zendrop account, and it affects how you're billed:

  • Shopify App Store: After creating a Shopify store, Zendrop can be added from the Shopify App Store. Doing this will bill for Zendrop through Shopify rather than Stripe. If upgrading to a paid plan at any point, the Zendrop app charge will be included alongside any other apps being paid for through Shopify. Billing related issues will be a bit slower to process and discount codes cannot be manually applied.
  • Zendrop Website (Recommended): Creating an account at www.zendrop.com will bill through Stripe for subscriptions. Full control of billing is available this way and discount codes can even be applied manually.
FAQ

About Zendrop.com Prices and Cost?

Zendrop offers three types of pricing plans: Free, Pro, and Plus. The Free Plan is available at $0, providing access to over 1M+ products, world-class support, product sourcing, quick order processing, and industry-leading shipping time. The Pro Plan costs $49 per month, offering all the features of the Free Plan plus unlimited orders per month, automated fulfillment, custom branding, and US products. The Plus Plan costs $79 per month, including all the features of the Pro Plan plus live weekly coaching calls, Zendrop Academy, product bundles, subscription boxes, chargeback management, private product listing, trending product finder, and $100 order credits. However, there are some discrepancies in the pricing as another source mentions the Pro Plan at $33.25 per month and the Plus Plan at $45.75 per month. It's recommended to check the official Zendrop website for the most accurate and up-to-date pricing.

FAQ

What is the subscription charge for Zendrop?

Zendrop offers three subscription plans. The Free plan costs $0 per month and allows access to over 1 million products, world-class support, product sourcing, quick order processing, and industry-leading shipping time. The Pro plan costs $49 per month and includes all the features of the Free plan, plus unlimited orders per month, automated fulfillment, custom branding, and access to US products. The Plus plan costs $79 per month and includes all the features of the Pro plan, plus live weekly coaching calls, Zendrop Academy, product bundles, subscription boxes, chargeback management, private product listing, trending product finder, and $100 order credits. Please note that prices may vary and it's always a good idea to check the official Zendrop website for the most accurate and up-to-date information.

FAQ

About Zendrop.com Popular Products and Services?

Zendrop is a platform that offers a variety of services for dropshippers. It provides a catalog of over 1 million unique products for dropshipping, including categories like apparel, beauty and skincare, kitchen furnishings, pet supplies, home improvement, and more. Some of the popular products include Fitness Running Yoga Pants, Japanese Lolita Bow Tie Leg Warmers, Women Casual Sport Shorts, Eyelash Growth Serum, 7 in 1 Face Lift Device Facial Massager, and Green Tea Cleansing Mask Stick.

In addition to providing products, Zendrop also offers services to help dropshippers grow their businesses. These services include automated dropshipping, world-class support, access to US products, brand development, real-time analytics, custom branding, and the ability to create subscription boxes. For high-volume sellers, Zendrop provides a custom-tailored experience with a dedicated team.

Zendrop also allows for the import of products from AliExpress using its Chrome Extension. For those interested in selling personalized products, Zendrop enables private labeling and custom packaging. This platform is designed to save hours every week with automated fulfillment, allowing dropshippers to focus on what really matters for their business.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official Zendrop website.

FAQ

Zendrop.com Return Policy?

Zendrop has a detailed return policy. For orders made through Zendrop Fulfillment, returns are not required. This is because shipping an item back to the warehouse in China is very expensive. Refunds are always issued for any orders that customers are refunded for, as long as it's within 30 days of delivery and there is proof of refund.

In terms of refunds, Zendrop will issue a refund if a refund has also been issued to the customer, there is proof of refund, and it is within 30 days of the order being delivered. Sample orders are not eligible for a refund.

For replacements, if a product is delivered damaged or defective, a high-quality image or video of the damage or defect must be sent in order for a replacement to be issued. If an order has been in transit longer than 5 days outside of the estimated delivery window of the country the order is being shipped to, a replacement order will be shipped.

Regarding lost or stolen packages, there are two options available. Either a refund can be issued for the entire order (if the customer has already been refunded) or a single replacement per order can be shipped out free of charge.

As for the shipping policy, when reviewing any product listing in a Zendrop account, a country can be selected from a dropdown list for a quick shipping price check. Once a country is selected, the average shipping time to that country will be updated in real time as well as the shipping cost to the country + the total cost (product cost + shipping cost). If the desired country is not listed, it can be found by scrolling down to the bottom of the list and clicking on "Other Countries".

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